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Pension age claimants - Income maximisation
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.
Event on
19 Jan 2026
Toolbox Talks - Personal Independence Payment
Are you looking to strengthen your PIP advice skills in a way that fits your schedule?
Event on
9 Jan 2026
Universal credit - housing costs
This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.
Social security law update
Social security law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly.
Event on
30 Oct 2025
Also on
19 Mar 2026
Universal credit - claimant commitment and sanctions
Most universal credit (UC) claimants have work-related requirements set out in a document called their claimant commitment. When a claimant doesn’t keep up with these requirements, they can see their UC stopped or reduced through a sanction. This essential one-morning course delivers an overview of the rules and includes practical tips for advisers looking to increase their confidence and effectiveness in this area.
Event on
21 Jan 2026
Universal credit - work capability assessment and disability rules
This two-morning, standard level online course provides an overview of the universal credit (UC) rules for ill and disabled claimants.
Event on
19 Nov 2025
Also on
23 Mar 2026
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Event on
3 Mar 2026
Universal credit - overpayments and deductions
This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
26 Feb 2026