Skip to main content
CPAG Welfare Rights Home

User account menu

  • Log in

Utility menu - Welfare Rights

  • CPAG Home
  • Benefit rates
  • Shop
  • Training & events

Main navigation

  • Support for advisers
    • Advice line for advisers
    • Support for advisers in England and Wales
    • Support for advisers in Scotland
    • Tell us about your case
  • Handbooks
    • Online handbooks
    • Print handbooks
  • Key topics
    • PIP appeals
    • Maximising income
    • Universal credit
    • Migration to universal credit
    • Survivors of domestic abuse
    • Benefits for migrants
    • Debt
    • Housing costs
    • Personal independence payment
    • Sanctions and work-related requirements
    • Work capability assessment
  • Tools & templates
    • About our tools and templates
    • Universal credit
    • Migration to universal credit
    • Benefits for migrants
    • Personal independence payment
    • Work capability assessment
    • Revision, supersession and appeal procedure
    • Judicial review
    • All tools and templates
  • Benefits in Scotland
    • Scottish benefits
    • More information about benefits in Scotland
    • Other CPAG resources on benefits in Scotland
  • Bulletins & articles
    • Welfare Rights Bulletin
    • Articles
    • eBulletins
  • Test cases
    • About legal test cases
    • Support with an Upper Tribunal case
    • Test case updates
    • Refer a test case
    • Support with the judicial review process
Menu
Search

Breadcrumb

  1. Home
  2. Welfare rights
  3. Support for advisers
  4. Support for advisers in England and Wales
  5. Support with the judicial review process

Breadcrumb

  1. Home
  2. Welfare rights
  3. Support for advisers
  4. Support for advisers in England and Wales
  5. Support with the judicial review process

Guide to using CPAG's judicial review pre-action letter templates

Our tools and templates are for advisers to help their clients with welfare benefit problems. This guide is to help you successfully use our judicial review pre-action letter templates.
Relevant to
England, Wales,
Last reviewed
Tue 7 May 2024

Ensuring your letter is up-to-date

We update the templates as frequently as we can, but cannot guarantee they are up-to-date past the date last checked. Always contact CPAG at [email protected] for the template letters each time you want to use them in case they have been amended.

It's good practice to check whether the legislation, caselaw or guidance has changed since the template letter was last updated. For tips on how to do this, see Checking the legislation, caselaw and guidance. 

Drafting your letter

It is important that your judicial review pre-action letter is carefully prepared for it to be taken seriously. A well-drafted letter is much more likely to be successful for your client, supports the reputation of your organisation, and can more easily be referred on for litigation if it does not resolve your client’s problem.  

We can offer advice and will review your letter for you. Contact us at [email protected].

How to draft an effective letter

Step 1: Write out a timeline

Before you start, create a timeline of your client’s case. What happened, and on what specific date? What facts are relevant to your client’s problem? From your client’s paperwork or online universal credit (UC) journal, confirm any relevant dates and identify quotes that corroborate what your client says happened.  

Write out your timeline in chronological order so it is easy for the reader to follow. For example, 

  1. 01/03/24: C received a decision dated 20/02/24 that she was not entitled to carer’s allowance.
  2. 02/03/24: C, via her adviser at [organisation], contacted the Carer’s Allowance Unit by telephone to query the decision. C was informed:
    “[reason]".
  3. 10/03/24: C requested a mandatory reconsideration of the decision of 20/02/24 in writing to the Carer’s Allowance Unit.

The timeline will help you confirm what the issue is. You can also use it to complete the 'background facts' section in the template letter.

Step 2: Choose and carefully read the template letter

Either contact us at [email protected], or use our website to find a template: Judicial review: tools and templates and then contact us. 

We will discuss your case with you, including in some cases reviewing your client's evidence, and then send you a copy of a relevant template. If there is no existing template, we may help you to draft a new pre-action letter. 

Read the letter carefully and check that it's relevant to your client’s problem.

Step 3: Adapt the content

To adapt the letter, be aware that:

  • You always need to change any text that either appears in red, CAPITALS, or [square brackets]. You must replace this text with information relating to your client and your edits must be in black, lowercase text, without brackets.
  • There may be prompts within the text telling you what information is needed. Include this information and then delete the prompts.
  • There's also likely to be other text you need to change. Read the whole letter carefully. The template may have originally been prepared for a specific individual. Does it refer to facts which do not apply to your client, or which need to be adjusted to reflect your client’s circumstances? For example, does it mention children when your client has none, or a disability that is not relevant to your client?
  • You need to delete all the boxes at the top of the first page of the template letter, so that they don’t appear in the letter you send.
Tips for adapting the template
Look out forWhat to put in the letter
The address for reply and service of court documents This is your advice agency’s name and  address, and your email address.
 
Using defined terms

For DWP letters the Defendant is the Secretary of State for Work and Pensions, and is defined as (“SSWP”) or (“D”). This means you should use SSWP or D whenever you mention the DWP. 

In all letters the Claimant is defined as (“C”). Therefore, use C rather than your client’s name or ‘our/my client’ in the text.

 

Step 4: Format your letter

When you've finished, put your letter onto your organisation’s headed paper, and check the formatting of the whole letter.

Tips on formatting the letter
Element of the letterFormatting
Main textFont = Calibri Light 12; Line spacing = 1.5cm; Indent = 1cm; Justified «---» (except where this looks wrong, for example, the address)
AddressLine spacing = single spaced
ParagraphsNumber every paragraph except quotations. Make sure your numbering is sequentially (this does not always happen first time) 
Paragraph numberIndent = 0cm
Sub-paragraphsNumbering = separate to the main numbering system, for example, use a) b) c)
QuotesFont = Calibri Light 12; Style = Italics; Punctuation = "in quote marks"; Numbering = not numbered; Indent = 2cm
FootnotesFont = Calibri Light 10

Step 5: Email your letter to CPAG for review

Once you've finished your letter, email it to our Judicial Review Project at: [email protected] before you send it to the lawyers acting for DWP/HMRC/your local authority. We'll try to reply as quickly as possible and will do so within 7 days.

Step 6: Send your letter

Once your letter has been reviewed by us, accept or reject our suggested amendments. 

At the beginning and end of your letter is the date you have requested a response by, check these dates are:

  • the same
  • 14 days from the date you are sending your letter (or fewer, if you've explained why)

Either:

  • use a digital signature and then save your letter as a pdf, or 
  • print and sign your letter for posting

Then scan and email it to the Treasury Solicitor if you are challenging a DWP decision or delay. 

Follow the sending instructions in the template. 

Checking the legislation, caselaw and guidance

When using a template it's good practice to check whether the legislation, caselaw or guidance has changed since the template was last updated, and amend the text in your letter to reflect any changes. 

If you find the law or guidance has changed, or you find caselaw you think is relevant, please let us know by emailing [email protected] and we will update the template.

Tips for checking the content

What to checkHowWhere
LegislationCheck the relevant legislation on legislation.gov.uk. Select ‘Latest available (Revised)’ and compare the text. legislation.gov.uk 
CaselawUse the caselaw write-ups in our Welfare Rights Bulletin or on rightsnet to check if any new relevant cases have been decided. On rightsnet, search 'welfare rights caselaw' and use keywords.

Welfare Rights Bulletin (subscriber content)

rightsnet.org.uk

Advice for Decision Making (ADM) Check the ADM for changes to its paragraph numbers and text. The ADM is updated online so you shouldn't need to amend the links to it in the footnotes of the template letters.Advice for Decision Making: staff guide 
DWP Operational GuidanceThis guidance is in pdfs which are replaced when the guidance is updated. You can find links to the latest versions of the guidance on rightsnet. Check the version number in the template letter against rightsnet and, if they are different, ensure your letter reflects the latest version and amend the footnote (including the link) in your letter. If the meaning of the guidance has changed, contact us at [email protected] for advice. Universal credit guidance on rightsnet.org.uk
 

Support with the judicial review process

  • Guide to using CPAG's judicial review pre-action letter templates
  • Universal credit and migration to universal credit
  • Other benefits and payments
  • Benefits for people in particular circumstances
  • Decisions, delays and challenging decisions

    Advice for advisers

    Free, expert advice on benefit and tax credit issues if you’re a frontline adviser or support worker.

    Contact the advice line.

    • [email protected]
    • [email protected]

    WR Footer

    • Become a subscriber
    • Advice line for advisers
    • Training and events
    • eLearning
    • CPAG shop

    CPAG's Advice and Rights Team

    • Follow us on Twitter

    © 2025 CPAG | Child Poverty Action Group is a charity registered in England and Wales (registration number 294841) and in Scotland (registration number SC039339)

    Company limited by guarantee registered in England (registration number 1993854)

    Housekeeping (footer)

    • Disclaimer
    • Privacy policy
    • Cookies
    • Terms and conditions
    • Feedback and complaints
    Site built by Agile Collective
    End Child Poverty Fundraising Regulator badge with validation link
    • Child poverty in the UK
      • Poverty: facts and figures
      • What is poverty?
      • Causes of poverty
      • Effects of poverty
      • Ending child poverty
    • What we do
      • Our impact
      • Our objectives
      • Our campaigns
        • Imagine
        • End child poverty
        • End child poverty in Scotland
        • Scottish Campaign on Rights to Social Security
        • Past campaigns
      • Project work
        • Cost of the School Day
          • Resources for tackling poverty in schools
            • All Cost of the School Day resources
              • Talking about costs and money at school - advice from parents and carers
              • Create poverty aware school communities
              • Show leadership and take action
              • Communicate about costs and money
              • Offer confidential and supportive conversations
            • Toolkits
            • Calendar
            • eLearning
            • Ideas Bank
              • Awareness, values and ethos
                • Understanding poverty in your area
                • Cost of the School Day Information Booklet for Families
                • Nurturing approaches
                • Rebranding support to boost uptake
              • Entitlements and financial support
                • Boosting free school meal uptake
                • Family support staff
                • Offering support and referrals
                • Promoting support
              • School uniform
                • Simple, affordable and inclusive uniform policies
                • School and cluster run uniform banks
                • Providing new uniform and clothing
                • Parent-led uniform stall
              • Eating at school
                • Breakfast clubs
                • Breakfast, breaktimes and lunch
                • Boosting free school meal uptake
              • Consulting and planning
                • Listening to families
                • Parents leading consultation
                • Children consulting their school community
                • Whole school approaches
                • Creating a Cost of the School Day policy with learners
                • Cost of the School Day calendar, created by learners
              • Events, celebrations and fundraising
                • Pre-loved prom initiative
                • Supporting attendance and easing pressure
                • World Book Week in Dundee
                • Stress-free Halloween celebrations at school
                • Non-stigmatising online fundraising
              • Learners in the lead
                • Cost of the School Day pupil groups
                • Pupils asking parents and carers about costs
                • Young people sharing their views about uniform at the Scottish Parliament
                • Learners take universal free school meal call to the Scottish Parliament
                • Talking directly to politicians about cost barriers at school
                • Cost of the School Day pupil group interview their Headteacher
              • Communicating with families
                • Building relationships and keeping in touch
                • Open and clear written communication about support
                • Communicating commitment to equity
                • Letting everyone know
                • Engaging with partners in the community to share information with families
                • Improved attendance through support and communication
              • Trips, clubs and experiences
                • Funding trips
                • Offering support for trips
              • Learning and resources
                • Digital devices, connectivity and curriculum costs
                • Preparation station
                • After school study cafes
              • Local authority approaches
                • Equity in South Lanarkshire
                • Kit for all, Dundee
                • Financial inclusion support officers in Glasgow
                • Dundee City Council's Cost of the School Day
                • Involving young people in financial inclusion in East Ayrshire schools
              • Parental involvement
                • Parents in partnership
                • Parent equality groups
                • Working with parent groups on costs
            • Big Question report and film
          • Voice network and Youth Voice
            • Voice network in Scotland
            • Voice network news and opportunities - Scotland
            • Voice network activities - Scotland
              • Voice network activities - raising awareness
              • Voice network activities - asking everyone about costs
              • Voice network activities - taking action
            • Youth Voice in Wales
            • Youth Voice in England
          • Contact the Cost of the School Day team
          • The Cost of the School Day reports, blogs and briefings
        • Early Warning System
          • About the Early Warning System
          • Contact the Early Warning System team
          • Early Warning System findings
        • Managed migration
        • Projects in England and Wales
          • Cost of the School Day
          • Early Warning System
          • Secure Futures for Children and Families
          • Managed migration
          • Universal credit, digitalisation and the rule of law
          • Your Work Your Way
        • Projects in Scotland
          • Strengthening Social Security: research into the five family payments
      • CPAG in Scotland
      • The CPAG team
        • CPAG staff
        • CPAG trustees
        • CPAG's patron and ambassadors
        • CPAG trainers
    • Policy and research
      • Findings from our projects
        • The Cost of a Child reports
        • Cost of the School Day reports, blogs and briefings
        • Early Warning System findings
        • Managed migration research project findings
        • Your Work Your Way - findings from the project
        • Secure Futures for Children and Families
        • Universal credit, digitalisation and the rule of law
      • Our position
        • The two-child limit: our position
        • The benefit cap: our position
      • Policy briefings and reports
        • David Webster briefings on benefit sanctions
      • CPAG's Poverty journal
      • Policy books from CPAG
    • Welfare rights
      • Support for advisers
        • Advice line for advisers
        • Support for advisers in England and Wales
          • Support with the judicial review process
            • What judicial review is and how it can help
            • Judicial review template letters
              • Guide to using CPAG's judicial review pre-action letter templates
              • Universal credit and migration to universal credit
              • Other benefits and payments
              • Benefits for people in particular circumstances
              • Decisions, delays and challenging decisions
            • Pursuing to court and finding a solicitor
          • Support with an Upper Tribunal case
        • Support for advisers in Scotland
          • Advising low-income families in Scotland
          • Advising disabled people and carers in Scotland
          • Advising migrant groups in Scotland
          • Advising students in Scotland
          • Advising kinship carers in Scotland
          • Advising care-experienced young people in Scotland
          • Advising families with a child in the care system in Scotland
        • Tell us about your case
      • Handbooks
        • Online handbooks
        • Print handbooks
      • Key topics
        • PIP appeals
          • Introduction
          • Before you appeal
          • Submitting your appeal
          • Checking the law, facts and evidence
          • Writing the submission for your appeal
          • Your appeal hearing
          • What to do when you get the tribunal's decision
        • Maximising income
        • Universal credit
          • Universal credit - the basics
          • Universal credit and sanctions
        • Migration to universal credit
        • Survivors of domestic abuse
          • Financial help for families fleeing domestic abuse
          • Unwanted payments of abuser’s benefit into your account
          • Exceptions to the two-child limit
          • Work-related requirements if you have recently experienced domestic abuse
          • Separated but living in the same property
          • Value of property and its effect on means-tested benefits
        • Benefits for migrants
        • Debt
        • Housing costs
        • Personal independence payment
        • Sanctions and work-related requirements
        • Work capability assessment
      • Tools & templates
        • About our tools and templates
        • Universal credit
        • Migration to universal credit
        • Benefits for migrants
        • Personal independence payment
        • Work capability assessment
        • Revision, supersession and appeal procedure
        • Judicial review
        • All tools and templates
      • Benefits in Scotland
        • Scottish benefits
          • Children and young people
            • Pregnancy and baby payment
            • Early learning payment
            • School age payment
            • Best start foods
            • Scottish child payment
            • Residence rules for best start grant
            • Getting a best start grant if you are not getting a qualifying benefit
            • How to challenge a Social Security Scotland decision
          • Disability benefits
            • Child disability payment
            • Supporting information for child disability payment claims: suggestions for education staff
            • Child winter heating payment
            • Adult disability payment
            • Adult disability payment assessment
            • Scottish adult disability living allowance
            • Pension age disability payment
            • How to challenge a disability benefit decision
          • Help with council tax
            • Council tax reduction
            • Council tax reduction if you live with an adult who is not your partner
            • Council tax reduction if you live in a band E to H property
            • Calculating the new Scottish council tax reduction
            • Challenging a council tax reduction decision
            • When your council tax reduction starts
            • If you get council tax reduction and your circumstances change
            • Other ways to reduce your council tax bill
          • Benefits for carers
            • Carer support payment
            • Carer's allowance supplement
            • Young carer grant
            • How to challenge a Social Security Scotland decision
          • Help with heating costs
            • Child winter heating payment
            • Winter heating payment
            • Pension age winter heating payment
          • Scottish welfare fund
          • Other Scottish benefits
            • Universal credit Scottish choices
            • Funeral support payment
            • Discretionary housing payments in Scotland
            • Job start payment
        • More information about benefits in Scotland
          • Universal credit factsheets
            • Universal credit - the basics
            • Universal credit and students
            • Benefits for lone parent students
            • Kinship carers and universal credit
          • Families factsheets
            • Financial help in the early years
            • Financial help in the school years
            • Financial help for young parents
            • Parents claiming for young people in further education or training
            • Childcare costs: getting support
            • Children looked after by the local authority - impact on family benefits
            • Financial help for families fleeing domestic abuse
            • Universal credit for lone parent students
            • Financial help for families affected by imprisonment
          • Disability benefits factsheets
            • Benefits for disabled children and their families - a checklist
            • Benefits for disabled students
          • Benefits for migrants and refugees factsheets
            • Rights to benefits and tax credits for European nationals
            • EU citizen guide to claiming benefits in the UK
            • Benefits for new refugees
            • Benefits for resettled Afghans
            • Benefits for resettled Ukrainians
            • No recourse to public funds, person subject to immigration control and benefit entitlement
          • Kinship care factsheets
            • Kinship care and benefits – the essentials
            • Scottish child payment and kinship carers
            • Kinship carers and universal credit
          • Benefits for students and young people factsheets
            • Benefits for students
            • Benefits for care-experienced students
            • Benefits for disabled students
            • Benefits for young people in further education or training
            • Universal credit and students
            • Parents claiming for young people in further education or training
            • Benefits for lone parent students
            • Care-experienced young people and benefits
            • Students and carer support payment
          • Prison and benefits factsheets
            • Financial help for families affected by imprisonment
            • Prison and benefits
          • Veterans and benefits
        • Other CPAG resources on benefits in Scotland
      • Bulletins & articles
        • Welfare Rights Bulletin
        • Articles
        • eBulletins
      • Test cases
        • About legal test cases
        • Support with an Upper Tribunal case
        • Test case updates
        • Refer a test case
        • Support with the judicial review process
    • Get involved
      • Donate
        • Our supporter promise
      • Fundraise
        • Hold a fundraising event
        • Our fundraising heroes
        • Contact the fundraising team
      • A gift in your will
        • How to leave a gift in your will
        • The impact of your legacy
        • Supporter stories
          • Mike's story
          • Ruth's story
          • Gaynor's story
      • In memory
      • Membership
      • Our campaigns
      • Help our work
        • Share your experience of the benefits system
        • Advisers - tell us about your case
        • Voice network and Youth Voice
        • Tell us about your experience of Scottish child payment and other Scottish payments for families
    • Benefit rates
    • Shop
    • Training & events
    • Log in
    • CPAG Home