Interactive tools
We have a growing number of interactive tools to help you get answers about your client's situation, prepare mandatory reconsideration letters and prepare a PIP appeal submission. All our tools are updated regularly. Most are for subscribers, but some are free to use.
Subscribe to our tools for advisers
Diagnostic tools
Are you a 'person subject to immigration control'? - and how this affects your client's benefit entitlements.
Do you have a right to reside? - and how this affects your client's benefit entitlements.
Checking your universal credit work-related requirements - find out which work-related requirements apply to your client, and the legal basis for this.
From what date should my universal credit limited capability for work-related activity element start? - find out the date from which a limited capability for work element should be included in a LCWRA award and the legal basis for this.
Are you a student who might qualify for universal credit?- if you are a student, find out whether the type of course you are on, or your circumstances, mean you might qualify for universal credit.
Universal credit for survivors of domestic abuse: can the value of your property be disregarded? - if your client owns a property and has had to leave as a result of domestic violence. (Free to use)
Welfare benefits judicial review - find out whether your client has grounds for a judicial review. (Free to use)
Mandatory reconsideration tools
Universal credit housing costs where joint tenant has moved out - mandatory reconsideration
Universal credit sanctions: mandatory reconsideration
Universal credit work capability assessment: mandatory reconsideration letter
Personal independence payment: mandatory reconsideration letter
Employment and support allowance work capability assessment: mandatory reconsideration letter
Appeal submission preparation tool
Personal independence payment - prepare an appeal submission
Other tools
Request a breakdown of the calculation of a universal credit transitional element (Free to use)
Create instructions for clients on how to get the information you need from their online universal credit account (Free to use)
Universal credit: making a late notification of a change of circumstances (Free to use until end of July 2026)
You can get access to our tools with either a Digital+ subscription or an Adviser tools subscription.
Templates
Our template letters and appeal submissions help you:
- make notes for your client's universal credit journal
- create appeal submissions for your client
- request that the tribunal issues directions for an appeal to be dealt with urgently
- write a judicial review pre-action letter.
These are all free to use. We also offer advice and support with the judicial review pre-action process through our judicial review project.