Our tools and templates are adaptable. For example, you can use:
- the arguments in our mandatory reconsideration tools and templates to help you draft an appeal submission; and
- the arguments in our template appeal submissions to help you draft a mandatory reconsideration request.
Note: our appeal submission templates are correct on the date they were last reviewed, so please check them carefully and update as necessary before using them. The legislation relevant to your appeal is the legislation in force on the date of the decision you are appealing against. You can look up the legislation online and see the changes to it over time at legislation.gov.uk.
Account information
Getting information from an online universal credit account
Use our tool to generate step-by-step instructions for your client explaining how to find and download information from their online universal credit account.
Claims and claim 'closure'
Claim 'closed' after failure to attend initial evidence meeting
Mandatory reconsideration request tool (for subscribers)
Use this tool to write a mandatory reconsideration request:
Appeal submission template
Use our appeal submission template when appealing against a decision to refuse to award universal credit (the DWP refer to this as “closing” the claim) because the DWP say your client failed to attend an initial evidence meeting.
Universal credit claim 'closure following failure to attend initial evidence meeting (FTT12)
New universal credit claim by refugee
Use this template to create a note which can be posted in the claimant’s online UC journal.
Template journal messages for a refugee making a new claim for universal credit
Judicial review pre-action protocol template letters
If you are an adviser, check our judicial review pre-action protocol template letters:
Domestic abuse and UC
Disregarding the value of a home
Diagnostic tool
Use this tool to check whether the value of a property you own and have had to leave as a result of domestic abuse can be ignored when working out your universal credit entitlement:
Universal credit for survivors of domestic abuse: can the value of your property be disregarded?
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review pre-action protocol template letters:
Elements: housing costs element
Joint tenant moved out ('untidy tenancy')
Mandatory reconsideration request (for subscribers)
Universal credit housing costs where joint tenant has moved out: mandatory reconsideration
Late reported or misreported housing costs
Mandatory reconsideration request (for subscribers)
Judicial review pre-action protocol template letters
If you are an adviser, check our judicial review pre-action protocol template letters:
Elements: Other elements
Limited capability for work and/or limited capability for work-related activity element
Diagnostic and mandatory reconsideration request tools (for subscribers)
Use our tool to check the date from which a limited capability for work-related activity element should be included in your universal credit award:
Use our tool to check your work-related requirements and whether you should get the limited capability for work element or the limited capability for work-related activity element when you move from ESA to UC and to draft a note to request a mandatory reconsideration:
Transitional element and transitional SDP element
Tool
Request a breakdown of the calculation of a universal credit transitional element
Appeal submission templates
Judicial review pre-action protocol template letters
If you are an adviser, check our judicial review pre-action protocol template letters:
Judicial review pre-action template letters: Universal credit - elements: other elements
Students and 16 or 17-year-olds
Student in non-advanced education
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review pre-action protocol template letters:
Judicial review pre-action template letters: Universal credit - Students and 16 and 17-year olds
Work capability assessment
Challenging decision on limited capability for work and/or limited capability for work-related activity
Mandatory reconsideration request (for subscribers)
Universal credit work capability assessment: mandatory reconsideration
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review pre-action protocol template letters:
Judicial review pre-action template letters: Universal credit - work capability assessments
Work-related requirements and sanctions
Check your work-related requirements
Diagnostic tool (for subscribers)
Challenge a sanction decision
Mandatory reconsideration request tool (for subscribers)
Use this tool to draft a note to put in your universal credit journal requesting a mandatory reconsideration of the DWP's decision to impose a sanction on you:
Work-related requirements when moving from ESA to UC
Diagnostic and mandatory reconsideration request tool (for subscribers)
Use this tool to work out what your universal credit work-related requirements should be, and whether you should get the limited capability for work element or the limited capability for work-related activity element, when you move from ESA to UC:
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review pre-action protocol template letters:
Other templates: judicial review pre-action protocol template letters
Migration to universal credit
If you are an adviser, check our judicial review pre-action protocol template letters:
Judicial review pre-action template letters: Migration to universal credit
Universal credit
If you are an adviser, check our judicial review pre-action protocol template letters:
Judicial review pre-action template letters: Universal credit