Our tools and templates are adaptable. For example, you can use:
- the arguments in our mandatory reconsideration tools and templates to help you draft an appeal submission; and
- the arguments in our template appeal submissions to help you draft a mandatory reconsideration request.
Note: our appeal submission templates are correct on the date they were last reviewed, so please check them carefully and update as necessary before using them.
Account information
Getting information from an online universal credit account
Use our tool to generate step-by-step instructions for your client explaining how to find and download information from their online universal credit account
Claims and claim 'closure'
Claim 'closed' after failure to attend initial evidence meeting
Mandatory reconsideration request tool (for subscribers)
Use this tool to write a mandatory reconsideration request:
Appeal submission template
Use our appeal submission template when appealing against a decision to refuse to award universal credit (the DWP refer to this as “closing” the claim) because the DWP say your client failed to attend an initial evidence meeting.
New universal credit claim by refugee
Use our template journal messages for a refugee making a new universal credit claim
Judicial review pre-action protocol template letters
If you are an adviser, check our judicial review (JR) pre-action protocol template letters:
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Domestic abuse and UC
Disregarding the value of a home
Diagnostic tool
Use this tool to check whether the value of a property you own and have had to leave as a result of domestic abuse can be ignored when working out your universal credit entitlement:
Universal credit for survivors of domestic abuse: can the value of your property be disregarded?
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review (JR) pre-action protocol template letters:
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Elements: housing costs element
Joint tenant moved out ('untidy tenancy')
Mandatory reconsideration request (for subscribers)
Use this tool to write a mandatory reconsideration request:
Late reported or misreported housing costs
Mandatory reconsideration request (for subscribers)
Appeal submission templates
Check our appeal submission templates. (Note: these templates are not regularly updated, so please check them carefully and update and adapt them as necessary before using):
Judicial review pre-action protocol template letters
Check our judicial review (JR) pre-action protocol template letters for advisers:
Universal credit - Elements: housing costs element
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Elements: Other elements
Limited capability for work and/or limited capability for work-related activity element
Diagnostic and mandatory reconsideration request tools
Use our tool to check the date from which a limited capability for work-related activity element should be included in your universal credit award:
Use our tool to check your work-related requirements and whether you should get the limited capability for work element or the limited capability for work-related activity element when you move from ESA to UC and to draft a note to request a mandatory reconsideration:
Transitional element and transitional SDP element
Tool
Use our tool to draft a note to request a breakdown of how a transitional element has been calculated if you have been transferred to universal credit under the managed migration process and you need further information to know whether you have grounds to challenge the DWP's decision on the amount awarded:
Appeal submission templates
Note:
- we have withdrawn our appeal submission template ‘UC transitional element erodes after claimant moves out of temporary or specified accommodation’ as this issue has now been decided by the Upper Tribunal, see SSWP v JA (UC): [2024] UKUT 52 (AAC);
- Our template 'FTT10: Carer loses UC transitional element after being assessed as having limited capability for work related activity' has been removed as the UT is now due to consider (case ref UA-2023-000561-USTA) whether it is discriminatory to erode the transitional element (either the managed migration transitional element or the transitional SDP element) if a claimant goes from having been determined to be a carer to having been determined to be a carer with limited capability for work-related activity. Claimants in this situation can appeal and ask for their case to be stayed behind the case at the UT.
- these templates are not regularly updated, so please check them carefully and update and adapt them as necessary before using:
Judicial review pre-action protocol template letters
If you are an adviser, check our judicial review (JR) pre-action protocol template letters:
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Students and 16 or 17-year-olds
16 or 17-year old waiting for a work capability assessment
Appeal submission templates
Check our appeal submission templates. (Note: these templates are not regularly updated, so please check them carefully and update and adapt them as necessary before using):
Student in non-advanced education
Appeal submission templates
Check our appeal submission templates. (Note: these templates are not regularly updated, so please check them carefully and update and adapt them as necessary before using):
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review (JR) pre-action protocol template letters:
Judicial review pre-action template letters: Universal credit - Students and 16 and 17-year olds
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Work capability assessment
Challenging decision on limited capability for work and/or limited capability for work-related activity
Mandatory reconsideration request (for subscribers)
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review (JR) pre-action protocol template letters:
Judicial review pre-action template letters: Universal credit - work capability assessments
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Work-related requirements and sanctions
Check your work-related requirements
Diagnostic tool (for subscribers)
Use this tool to work out which work-related requirements, if any, should apply to you, and find out the legal basis of those requirements:
Challenge a sanction decision
Mandatory reconsideration request tool (for subscribers)
Use this tool to draft a note to put in your universal credit journal requesting a mandatory reconsideration of the DWP's decision to impose a sanction on you
Work-related requirements when moving from ESA to UC
Diagnostic and mandatory reconsideration request tool (for subscribers)
Use this tool to work out what your universal credit work-related requirements should be, and whether you should get the limited capability for work element or the limited capability for work-related activity element, when you move from ESA to UC:
Judicial review pre-action protocol template letters
If you are an adviser, see our judicial review (JR) pre-action protocol template letters:
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Other templates: judicial review pre-action protocol template letters
Migration to universal credit
If you are an adviser, check our judicial review (JR) pre-action protocol template letters:
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).
Universal credit
If you are an adviser, check our judicial review (JR) pre-action protocol template letters:
For copies of the JR template letters, advice about whether JR is the appropriate route, and for help with adapting the templates, contact our Judicial Review Project ([email protected]).