Training programme for advisers in Scotland

Introductory courses

For people new to benefit advice work, or who have little or no experience of the subject covered by the course.

Introduction to welfare rights

Adult disability payment – an introduction

Benefit basics in Scotland

Care-experienced young people and the benefits system

Child disability payment – an introduction

Claimants and custody

How to unlock your training potential

Kinship carers and the benefits system

Payments for children in Scotland

Pension age disability payment

Students and benefits – the basics

Universal credit – an introduction

Standard courses

For people with a working knowledge of the benefit system, or the subject covered by the course. These are suitable for people wanting a refresher, or to update skills or information.

Benefits for carers in Scotland

Benefits for EEA nationals

Benefits for non-EEA nationals

Changing decisions – Scottish benefits

Changing decisions – universal credit

Limited capability for work in universal credit

Looking up the law

Mental health and benefits

Pension-age claimants - income maximisation

Preparing an appeal submission – adult disability payment

QBC – making the most of your calculator

Representing at the First-tier Tribunal

Students and benefits - eligibility

Universal credit and students

Universal credit – housing costs

Advanced courses

For more experienced benefit advisers, who are confident about covering issues in more detail and dealing with complex issues.

Adult disability payment caselaw update

Appeals to the Upper Tribunal

Benefits for EEA nationals – advanced

Kinship carers and benefits – an update

Social security law update

Students and benefits – an update

Universal credit update and tactics