Courses

'Complex needs' status for UC claimants (online)

This full-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how you can ensure the DWP recognises ‘Complex Needs’ status. The course covers:

Adult disability payment - an introduction (Scotland) ONLINE

Adult disability payment (ADP) is a new Scottish benefit aimed at supporting working-age adults who have extra care needs or mobility difficulties because of a disability. It replaces personal independence payment in Scotland. Getting an award of ADP can significantly increase income and so it is a crucial benefit for advisers and others to know about. This introductory level course will give you an understanding of the main rules and help you to identify people who may be entitled.

Appeals to the First-tier Tribunal (Scotland) ONLINE

This course gives a basic grounding in preparing a social security appeal to the First-tier Tribunal. Using practical examples, the aim is to increase confidence and share tactics. The course covers:

Appeals to the upper tribunal (online)

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an understanding of what is an error of law, and practice in finding errors of law in the First-tier Tribunal statement of reasons. The course covers:

Appeals to the Upper Tribunal (Scotland) ONLINE

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an understanding of what is an error of law, and practice in finding errors of law in the First-tier Tribunal statement of reasons. The course covers:

Attendance Allowance - an introduction (online)

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA. The course covers:

Attendance allowance - an introduction (Scotland) ONLINE

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. AA will eventually devolve to Scotland and become pension age disability payment. This course will keep you up to date with any developments on this. The course covers:

Benefit basics in Scotland (Scotland) ONLINE

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs. You will learn the basics of social security and be able to identify which benefits are available to the people you work with. You will understand the key life events that can have an impact on benefit entitlement and recognise when someone should make a new claim or report a change in circumstances.      The course covers:

Benefit essentials with Disability Rights UK and CPAG (online)

Designed for those new to benefits advice work, this two-morning online course provides an essential introduction to the benefits system. Through CPAG’s collaboration with Disability Rights UK, this course is ideal for advisers looking to fully support clients who claim disability benefits. Participants will also gain an understanding of welfare benefits more generally, and how to help people maximise their income through benefits.

Benefits and Domestic Abuse (online)

This one-day course is aimed at those supporting women fleeing from domestic abuse. Many women fleeing domestic violence will need to claim benefits in their own right, and for the majority of cases that will be universal credit (UC), especially if they have children. The course covers: