Courses

The welfare benefits system is complicated and confusing, both to claimants and those whose resp

This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.

This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the p

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Universal credit (UC) claimants often have difficulties getting the housing costs element included in their claim and having the right amount paid on time.

Understanding the benefits system can make a big difference to your work: in the public sector, housing, charities, think-tanks and beyond. 
 

Many advisers work with students in both further and higher education.

Date: Wednesday 5th February 2025

Do you advise or support former members of the British armed services and their families?

This course provides an introduction to benefits delivered by Social Security Scotland.