Courses

Universal credit now (face-to-face)

This course looks at what is happening with UC now, including natural and managed migration. We will cover common topical problems which occur with entitlement conditions, work-related requirements and UC calculations. The course covers:

Standard Universal credit

Universal credit update and tactics (online)

Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced advisers to get up to date with the latest developments. You will be able to share experiences of universal credit and discuss legal and practical approaches to best support clients. The course covers:

Experienced Universal credit Welfare reform

Universal credit update and tactics (Scotland) ONLINE

Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced advisers to get up to date with the latest developments. You will be able to share experiences of UC and discuss legal and practical approaches to best support clients. The course covers:

Experienced Training in Scotland Universal credit

Universal credit – an introduction (online)

How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process and how to maintain the online journal can help avoid delays and payment issues that can lead to debt. You do not need to be an expert to make a difference. This course aims to equip you with the practical knowledge you need to help your service users navigate universal credit and avoid potential pitfalls.

Introductory Universal credit

Using Medical Evidence in Benefit Appeals (online)

This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals. It considers how to deal with the traps and pitfalls appellants commonly encounter after disclosing GP notes and specialist letters. It informs advocates and advisers how to make best use of medical evidence. It examines what the tribunal is looking for, and how to ensure your client gets the maximum benefit from medical evidence obtained.

Disability benefits PIP Standard Universal credit

WCA – Exceptional Opportunities (online)

The work capability assessment (WCA) test dominates ESA and UC in relation to sick claimants. The ‘exceptional circumstances test (otherwise ‘risk to self or others’) should apply with equal force to those denied WCA points, but is often neglected by DWP decision makers and it does not even feature in the ESA50 / UC50 assessment forms. If ignored, many claimants will suffer because this vital route to entitlement is being unjustly disregarded, including those with mental health problems.

ESA Experienced Health Universal credit