Courses

Students and benefits - an update (Scotland) ONLINE

Make sure you know how recent benefit changes are likely to affect students. This course is for advisers with a good working knowledge of the benefits system as it applies to students, and mainly updates advisers on changes, rather than on existing rules. The course covers:

Students and benefits - eligibility (Scotland) ONLINE

Many advisers work with students in both further and higher education. This standard level course explains the different benefits that further and higher education students can claim, in particular universal credit. The course covers:

Standard Students Training in Scotland

Students and benefits - the basics (Scotland) ONLINE

This course provides a basic overview of social security benefits, and which further and higher education students in Scotland might be able to claim them. The course covers:

Introductory Students Training in Scotland

Students and Universal Credit (face-to-face)

The interaction of universal credit with student finance can be a difficult one. Which students can claim, what they can claim and how student loans and grants affect those payments can be a complex area.

Standard Students Universal credit

Students and Universal Credit (online)

Standard Students Universal credit

Transferring to Scottish disability benefits (Scotland) ONLINE

There are two new Scottish disability benefits: child disability payment and adult disability payment. These replace disability living allowance (DLA) and personal independence payment (PIP) for people who live in Scotland. This course will help you advise confidently with an understanding of which rules are different or new, how the transfer process works, tactics when there is an existing appeal, and more. The course covers:

Disability benefits Standard Training in Scotland

Understanding social security law and finding it online (online)

Entitlement to social security is determined by whether or not a claimant meets the legal rules relevant to the benefit in question. Similarly, the processes that must be followed. The course covers:

Standard

Universal Credit (online)

This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme. Universal credit is at ‘full roll out’ across the UK and applies to working age claimants whether they are in work or not. UC comes with a reputation for delays and problems relating to poor decision-making, as well as difficulties arising from the UC computer system. The course covers:

Standard Universal credit

Universal credit - an introduction (Scotland) ONLINE

Universal credit is the main working age, means-tested benefit throughout the UK. It was intended to simplify the social security system and provide an incentive to work, but its monthly assessment and online process can seem daunting for clients and advisers alike. You do not need to be an expert to make a difference. This course aims to equip you with the practical knowledge you need to help your service users navigate universal credit and avoid potential pitfalls.  

Introductory Training in Scotland Universal credit

Universal credit - housing costs (online)

Universal credit (UC) claimants often have difficulties getting their Housing Costs element included in their claim and having the right amount paid on time. This one-day course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.

Housing Standard