Benefits overview
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Event on
20 Jan 2027
Courses
Displaying 41 - 50 of 98
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Event on
12 Jan 2027
Universal credit - transitional protection
This half-day course looks at the transitional protection available to claimants on migration from legacy benefits to universal credit (UC). It focuses on the protection available for claimants getting income-related ESA, the benefit that will be the subject of most remaining migration activity during 2025
Event on
25 Jan 2027
Pension age claimants - attendance allowance
Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people.
This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.
Event on
26 Jan 2027
Universal credit update and tactics
Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to date with the latest developments.
Event on
27 Jan 2027
Carers' benefits
This practical one-morning course is aimed at advisers who want to know more about the benefits available to carers. If you want to deliver better benefit checks, want to help clients avoid unforeseen consequences of claiming carer’s allowance, and want to be ready for advice queries about backdating or overpayments, this course is for you.
Event on
2 Feb 2027
Representing at the First-tier Tribunal
This practical course is essential for representatives and advisers who want to be more confident in representing clients in social security appeal hearings in the First-tier Tribunal. It equips you with the skills you need to handle hearings by phone, video or in person and make sure your client has the best chance of success.
Event on
1 Feb 2027
Students and benefits - eligibility
Many advisers work with students in both further and higher education. This standard level course explains the different benefits that further and higher education students can claim, in particular universal credit.
Event on
2 Feb 2027
Adviser skills - writing benefit challenges
Build your skills with this practical course on effective drafting for benefit casework.
Event on
4 Feb 2027
Care-experienced young people and the benefits system
Many young people who have been ‘looked after’ by the local authority are affected by special social security rules.
Event on
4 Feb 2027