Courses

Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.

The welfare benefits system is complicated and confusing, both to claimants and those whose responsibility it is to support them. Claimants are largely expected to know their rights, although it is clear that most do not. Thousands of millions of pounds are under claimed every year leading to severe hardship, including rent arrears and other indebtedness. The cost-of-living crisis has only made matters worse. It is therefore vital that new advisers become aware of what the benefits system has to offer.

This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants. 

Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear understanding of its potential use and helps them to develop their skills in challenging unlawful decision-making.

Our annual face to face conference in London returns to The Leonardo Royal Hotel London City, 8-14 Cooper’s Row, London, EC3N 2BQ on Thursday 23 October 2025. 

Our annual face to face conference in Manchester returns to thestudio Manchester, The Hive, 51 Lever Street, Manchester, M1 1FN on Wednesday 8 October 2025. 

This one-day standard level online course looks at tackling the challenges claiming Personal Independence Payment presents for people who are Deaf*, have a hearing impairment, a visual impairment or both.