Courses

Universal credit - housing costs (Scotland)

Universal credit (UC) claimants often have difficulties getting the housing costs element included in their claim and having the right amount paid on time. This course focuses on the practical aspects of help towards rent in UC. It will include an overview of the claim and verification process, who is eligible for housing costs in their UC award, common problems preventing correct payment of the housing costs element and how to check payment amounts and dates.

Universal credit - managed migration (online)

Migrating legacy benefit claimants to universal credit has begun. How and when will this impact the clients/tenants you support? If they are entitled to transitional protection, when will this reduce or stop? This course aims to equip you with the practical knowledge you need to help your service users navigate the migration to universal credit. The course covers:

Universal credit - managed migration (Scotland) ONLINE

This course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit (UC). It is expected that claimants in Scotland will begin to be moved to UC under the managed migration process during 2023. Giving the right advice and support during this process can make a huge difference. In some cases, transitional protection is available, intended to ensure claimants are not worse off.

Universal credit and capital (Scotland) ONLINE

Not having too much ‘capital’ is a basic condition to get universal credit. Capital can include property, savings, investments and lump sum payments. Advising correctly on how capital affects entitlement depends on identifying whether it can be disregarded and what value it has. Capital can even affect entitlement when people no longer have it. This course covers:

Universal credit and students (Scotland) ONLINE

This course explains in detail which students can claim universal credit and how student funding affects the amount they get. It also covers particular problems to do with claiming universal credit and what to do about them.  The course covers: 

Universal Credit and Work (online)

This course is aimed at frontline advisers helping UC claimants into work. It provides an understanding of how earnings from employment and self-employment affect UC entitlement and conditionality. But will everyone be better off in work? The course will help advisers understand the complex surplus earnings and surplus losses rules and the minimum income floor. The course covers:

Universal credit for disabled people (online)

This one-day experienced level online course looks at the universal credit (UC) rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, whether through ‘managed’ or ‘natural’ migration. You will also explore how the work capability assessment affects UC and the effect of working for disabled people claiming the benefit. The course covers:

Universal credit for ill health and disability (Scotland) ONLINE

This course looks at the universal credit (UC) rules that particularly affect ill or disabled people.  It will equip you to advise clients about the transfer to UC, covering transitional rules for those coming from legacy benefits.  The course covers:  

Universal credit migration - the end of the line (face-to-face)

Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘jump ship’ early onto UC because they think it is better for them, or because they have been encouraged to do so by the DWP or other officials. This can result in winners and losers, with no way back. Other Legacy claimants are sitting tight, waiting for a UC ‘migration’ letter from the DWP that will propel them into UC, at the risk of losing all their Legacy benefits if they fail to comply.

Universal credit migration - the end of the line (online)

Some claimants receiving ‘Legacy’ benefits under the old rules may elect to ‘jump ship’ early onto UC because they think it is better for them, or because they have been encouraged to do so by the DWP or other officials. This can result in winners and losers, with no way back. Other Legacy claimants are sitting tight, waiting for a UC ‘migration’ letter from the DWP that will propel them into UC, at the risk of losing all their Legacy benefits if they fail to comply.