Courses

Displaying 21 - 30 of 93
Online
Relevant to
England, Wales,

Universal credit - students

This one-morning course gives a practical overview of the universal credit rules for further and higher education students. 
Event on
9 Jun 2026
Also on
16 Sep 2026, 19 Jan 2027
Online
Relevant to
England, Wales,

Adviser skills - understanding social security law and finding it online

Entitlement to social security is determined by whether or not a claimant meets the legal rules relevant to the benefit in question. Similarly, the processes that must be followed. This full-day standard level course is suitable for advisers who undertake benefit casework.
Event on
10 Jun 2026
Also on
5 Oct 2026, 3 Feb 2027
Online
Relevant to
Scotland,

Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?

Event on
10 Jun 2026
Also on
8 Dec 2026
Online
Relevant to
England, Wales,

Benefits for EEA nationals - advanced

This advanced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments.
Event on
16 Jun 2026
Also on
10 Nov 2026, 10 Mar 2027
Online
Relevant to
England, Wales,

Mental health and benefits

This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.
Event on
16 Jun 2026
Also on
25 Nov 2026
Online
Relevant to
England, Wales,

Benefits for non-benefit advisers

This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.
Event on
22 Jun 2026
Also on
19 Nov 2026
Online
Relevant to
all of the UK

Universal credit - complex needs status

This two-morning online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status. 
Event on
22 Jun 2026
Also on
13 Oct 2026, 22 Feb 2027
Online
Relevant to
Scotland,

Benefit basics in Scotland

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.

Event on
23 Jun 2026
Also on
1 Dec 2026, 23 Mar 2027