Courses

Displaying 21 - 30 of 90
Online
Relevant to
Scotland,

Pension age disability payment

Pension age disability payment (PADP)  replaces attendance allowance as the main disability benefit for people living in Scotland who have reached pension age.

Event on
19 Feb 2026
Also on
24 Feb 2027
Online
Relevant to
England, Wales,

Children - disability living allowance

Disability living allowance (DLA) is an important way for families to meet the additional needs of ill or disabled children. This practical half-day course explains the eligibility rules and considers how to complete an application to get the best outcome for the child.
Event on
23 Feb 2026
Also on
30 Jun 2026, 13 Oct 2026, 23 Feb 2027
Online
Relevant to
England, Wales,

Benefits for EEA nationals

The law affecting the entitlements of EEA nationals continues to evolve and, to most effectively assist EEA nationals, it is vital that advisers keep up to date. This standard level course offers a step-by-step approach to enable advisers to ask the key questions and gather the information most useful when assisting EEA nationals to obtain their benefit entitlements. 
Event on
25 Feb 2026
Also on
2 Jun 2026, 14 Oct 2026, 24 Feb 2027
Online
Relevant to
all of the UK

How to unlock your training potential

This interactive and practical course is designed to increase your skills and confidence if you are new to training, and provide an update on best practice if you are a more experienced trainer. 
Event on
25 Feb 2026 (fully booked)
Also on
16 Mar 2027
Online
Relevant to
Scotland,

Limited capability for work in universal credit

This course looks at how limited capability for work rules affect universal credit (UC). The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as well as the amount of money they get.
Event on
26 Feb 2026
Also on
12 Nov 2026
Online
Relevant to
England, Wales,

Understanding revisions and supersessions

The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.
Event on
25 Feb 2026
Online
Relevant to
all of the UK

Universal credit - overpayments and deductions

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
26 Feb 2026
Also on
6 Jul 2026, 18 Jan 2027
Relevant to
England, Wales,

Universal credit - disputes and appeals

This online training course gives a comprehensive overview of steps in the UC disputes process, from mandatory reconsideration through to appeal. 
Event on
2 Mar 2026
Also on
22 Sep 2026, 8 Feb 2027
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
3 Mar 2026
Also on
5 Oct 2026, 25 Jan 2027