Courses

This course gives you an overview of benefit support for families in Scotland from pregnancy to school age.

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.

The work capability assessment (WCA) is used by the Department for Work and Pensions (DWP) to assess whether someone is sick and is central to claims for employment and support allowance (old

Older people commonly do not claim all that they are entitled to.

The benefits system is a decisions-based system.

The requirement to have a right to reside for key benefits such as universal credit, remains a significant barrier preventing many EEA nationals accessing these benefits.

This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.  

Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice.

This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals. 

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?