We've designed three learning pathways which group courses together to support your learning about a particular topic.
Learning pathway: benefits for people from abroad
Learning pathway: universal credit
Learning pathway: personal independence payment
For people new to benefit advice work, or who have little or no experience of the subject covered by the course.
Benefits for non-benefit advisers - two half-days (online)
Benefits overview - two half-days (online)
Introduction to welfare benefits - four half-days (online)
Children - disability living allowance - half-day (online)
Pension age claimants - attendance allowance - half-day (online)
For people with a working knowledge of the benefit system. These are in-depth, practical courses designed to increase advisers’ knowledge and skills.
UC - claims to decisions - three half-days (online)
UC - disputes and appeals - two half-days (online)
UC - work capability assessment and disability rules - two half-days (online)
UC - claimant commitment and sanctions - half-day (online)
UC - housing costs - two half-days (online)
UC - students - half-day (online)
UC - overpayments and deductions - half-day (online)
UC - changes to the health element in April 2026 - half-day (online)
PIP - claims to decisions - three half-days (online)
PIP - disputes & appeals - two half-days (online)
Pension age claimants - Income maximisation - two half-days (online)
Mental health and benefits - two half-days (online)
Carers' benefits - half-day (online)
Benefits for EEA nationals - two half-days (online)
Benefits for non-EEA nationals - two half-days (online)
Adviser skills - Using medical evidence in benefit appeals - two half-days (online)
Adviser skills - Understanding social security law and finding it online - two half-days (online)
Adviser skills - writing benefit challenges - half-day (online)
Adviser skills - Representing at the First-Tier Tribunal - two days (face-to-face)
For more experienced benefit advisers looking to explore complex topics in detail.
UC - work capability case law and best practice - two half-days (online)
UC - complex needs status - two half-days (online)
UC - transitional protection - half-day (online)
PIP - best practice in completing the questionnaire - two half-days (online)
Understanding revisions and supersessions - two half-days (online)
Benefits for EEA nationals - advanced - two half-days (online)
Social security law update - two half-days (online)
Appeals to the upper tribunal - two half-days (online)
Judicial review - two half-days (online)
See what's coming up soon and all the courses we have to offer.
In April 2026, the limited capability for work-related activity (LCWRA) element will be halved for some ill and disabled universal credit (UC) claimants.
If you're in England, Wales or Northern Ireland, please contact [email protected] to discuss your requirements.
Sign up to get our emails and hear about our books, conferences, training events and membership.
