Universal credit - an introduction

Next date

Remaining places
17
Location
Online
Tutor
Mark Willis
Member price
£104.80
Sign up to become a member
The CPAG member discount will be automatically applied in the checkout for each attendee with a membership.
Standard price
£131.00

Other dates

Remaining places
17
Location
Online
Tutor
Mark Willis
Member price
£108.00
Sign up to become a member
The CPAG member discount will be automatically applied in the checkout for each attendee with a membership.
Standard price
£135.00

Remaining places
17
Location
Online
Tutor
Mark Willis
Member price
£108.00
Sign up to become a member
The CPAG member discount will be automatically applied in the checkout for each attendee with a membership.
Standard price
£135.00

About this course

Universal credit is now the only working-age, means-tested benefit for people in Scotland and throughout the UK. Claimants often need help to claim, comply with requirements, check their awards and challenge decisions. You do not need to be an expert to make a difference. This course aims to equip you with the practical knowledge you need to help your service users navigate universal credit and avoid potential pitfalls.   

The course covers: 

  • What is universal credit and who can get it 
  • Claims and getting paid 
  • What claimants are required to do in return for their benefit
  • Checking  universal credit awards 

The course will be delivered online via Zoom from 10am to 1pm.

It is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. 

Looking for training in-house?

This course can be delivered in-house.

Learn about in-house training