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This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits. The course takes a step-by-step approach and looks in-depth at how the rules apply to different scenarios.

This interactive and practical course is designed to increase your skills and confidence if you are new to training, and provide an update on best practice if you are a more experienced trainer. 

This course focuses on the transitional issues for claimants who are moving from employment and support allowance (ESA) to universal credit (UC). It is expected that all remaining claimants in Scotland will be moved to UC under the managed migration process during 2025.

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.

This course aims to equip you with the practical knowledge you need to help your clients navigate the migration to universal credit.

This practical one-morning course is aimed at advisers who want to know more about the benefits available to carers. If you want to deliver better benefit checks, want to help clients avoid unforeseen consequences of claiming carer’s allowance, and want to be ready for advice queries about backdating or overpayments, this course is for you.