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Understanding the Impact of AI in the Advice Sector
This free online webinar will explore how the rapid growth of AI is affecting advice services and what this means for advice quality, accuracy, and the risks it poses to the sector.
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Event on
16 Sep 2026
Also on
8 Dec 2026, 16 Mar 2027
Child disability payment - an introduction
Child disability payment (CDP) is a Scottish benefit that helps with the extra costs of looking after a disabled child.
Event on
20 Oct 2026
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Event on
5 Oct 2026
Also on
25 Jan 2027
Carers' benefits
This practical one-morning course is aimed at advisers who want to know more about the benefits available to carers. If you want to deliver better benefit checks, want to help clients avoid unforeseen consequences of claiming carer’s allowance, and want to be ready for advice queries about backdating or overpayments, this course is for you.
Event on
24 Sep 2026
Also on
2 Feb 2027
Universal credit - disputes and appeals
This online training course gives a comprehensive overview of steps in the UC disputes process, from mandatory reconsideration through to appeal.
Event on
22 Sep 2026
Also on
8 Feb 2027
Personal independence payment - claims to decisions
This course provides a comprehensive introduction to personal independence payment (PIP), the main adult disability benefit in England and Wales.
Event on
9 Nov 2026
Also on
1 Mar 2027