Adviser skills - preparing appeal submissions
This course equips you with the knowledge and skills you need to prepare an effective appe
Event on
17 Nov 2026
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Changing decisions - Scottish benefits
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?
Event on
8 Dec 2026
Benefits for carers in Scotland
Benefits for carers have changed in Scotland.
Event on
2 Mar 2027
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to change a decision.
Event on
3 Mar 2027
Universal credit update and tactics
Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to date with the latest developments.
Event on
27 Jan 2027
Universal credit - housing costs
This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.
Event on
6 Oct 2026
Also on
15 Mar 2027
Social security law update
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential course looks at the most important changes in benefit and tax credits law from the previous six months.
Event on
11 Mar 2027
Personal independence payment - disputes & appeals
This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right.
Event on
20 Oct 2026
Also on
24 Feb 2027
Benefit basics in Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.
Event on
1 Dec 2026
Also on
23 Mar 2027
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Event on
23 Feb 2027
Pension age claimants - attendance allowance
Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people.
This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.
Event on
26 Jan 2027