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This course looks in detail at some of the more difficult advice topics around the work capability assessment (WCA). Aimed at advisers with a good background knowledge of the WCA rules, the course focuses on the ‘substantial risk’ criteria and how to apply them to clients who do not fit into point-scoring categories. The course also looks at how to optimise WCA challenges at the revision and appeal stages by taking a technical approach, based on identifying the relevant regulations and supporting case law.

Disability living allowance (DLA) is an important way for families to meet the additional needs of ill or disabled children. This practical half-day course explains the eligibility rules and considers how to complete an application to get the best outcome for the child.

The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.

The law affecting the entitlements of EEA nationals continues to evolve and, to most effectively assist EEA nationals, it is vital that advisers keep up to date. This standard level course offers a step-by-step approach to enable advisers to ask the key questions and gather the information most useful when assisting EEA nationals to obtain their benefit entitlements.