KH v LB of Wandsworth (HB)
Housing benefit (HB) - overpayment – need for documentation sufficient to determine claimant’s liability to repay
Summary
The local authority decided that the claimant had been overpaid HB and council tax benefit, caused by her alleged failure to report changes in her earnings and her alleged failure to report that her child benefit was stopping, and that the overpayments were recoverable from her. The First-tier Tribunal dismissed the claimant’s appeal.
Judge Wikeley allowed the claimant’s further appeal and remitted the case to a fresh tribunal. The tribunal had erred in failing to ensure that the documentation before it was sufficient to determine the claimant’s liability to repay. The tribunal had also erred in failing to have regard to the local authority’s prior knowledge that the claimant had stopped receiving child benefit, the claimant having in fact notified them of that. The error concerning the child benefit notification was conceded by the local authority before the Upper Tribunal. That left Judge Wikeley to decide the claimant’s argument that the tribunal had failed to ensure that the documentation before it was sufficient.
The lengthy history of decision making in this case included that, in connection with the decision on the HB overpayment, on a number of occasions the local authority had sent to the claimant very large bundles of computer- generated notification letters covering the overpayment period (one, for example, comprising over 100 pages). Some, but not all, included final pages setting out how overpayments in the various periods had been calculated. The local authority’s response to the First-tier Tribunal clearly failed, held Judge Wikeley, to present its case clearly and cogently, although ‘a process of forensic archaeology’ revealed a route to the overpayment totals for council tax benefit as stated (paragraph 33). But regarding the HB overpayment, the tribunal had simply accepted the local authority’s explanation without sufficient probing, and it was impossible to discern how the overpayment total had been arrived at. It was, said the judge,
‘the Council’s responsibility to make out its case and satisfy the First-tier Tribunal as to both the accuracy of the information relied upon and the methodology employed in calculating the claimed overpayment. The Council failed to do so here; moreover the Tribunal erred in law by taking the approach that it did’ (paragraph 35).