CS v SSWP (JSA)
Jobseeker’s allowance (JSA) - sanction – failure to participate in work scheme – alleged refusal to confirm identity
Summary
The claimant incurred a sanction for failure to participate on a placement under the work programme. He had turned up as requested, but when asked by the provider to confirm the accuracy of information regarding his identity on a computer screen (including his national insurance number and benefits) he refused, citing data protection concerns. The provider refused to allow the claimant to proceed to participate in the scheme. The First-tier Tribunal refused his appeal, rejecting the claimant’s argument of a breach of the Data Protection Act, and holding that by refusing to confirm the details on the computer he had, without good cause, failed to participate in the scheme.
Judge Hemingway allowed the claimants’ appeal and remitted the case to a new tribunal. He was not persuaded by any of the claimant’s arguments about data protection concerns. Such concerns could have been pursued through the appropriate enforcement channels provided by the Data Protection Act, and against that background he was not justified in refusing simply to confirm the accuracy of the details on the computer screen (paragraph 13). Neither did the tribunal err in considering conduct before commencement of actual activity on the scheme relevant, or in considering the requirement to confirm identity reasonable (paragraphs 15 –17).
However, the tribunal did err in failing to enquire into whether the claimant offered, or would have offered if asked, an ‘alternative but still satisfactory’ way of confirming his identity. For example, he might have had a passport or driving licence. Without enquiring into whether the claimant offered, or would have offered, such an alternative way of confirming his identity, the tribunal did not have a proper evidential basis for concluding that the claimant had refused to confirm his identity, as distinct from a refusal to confirm the accuracy of the details on the computer screen (paragraph 18).
Comment from CPAG
The claimant’s concerns about data protection did not amount to ‘good cause’ for not participating; however, that is not necessarily the same as a refusal to confirm identity, and that (plus the failure of the tribunal to make findings about that) is what saved the claimant in this case.