Courses

Displaying 1 - 10 of 36
Online
Relevant to
England, Wales,

Universal credit - housing costs

This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.
Event on
11 Mar 2025 (booking closed)
Also on
23 Sep 2025
Online
Relevant to
Scotland,

Limited capability for work in universal credit

This course looks at how limited capability for work rules affect universal credit (UC). The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as well as the amount of money they get.
Event on
13 Mar 2025
Also on
13 Nov 2025, 26 Feb 2026
Online
Relevant to
England, Wales,

Managed migration: the transitional element of UC

This course, aimed at advisers familiar with the main managed migration rules, focuses on how to calculate the transitional element, including how the amount changes over time.
Event on
12 Mar 2025 (booking closed)
Online
Relevant to
England, Wales,

Universal credit

This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.

Event on
17 Mar 2025
Online
Relevant to
Scotland,

Changing decisions - universal credit

This course gives you the essential skills to get universal credit decisions changed.  There are different ways to legally change a decision.

Event on
18 Mar 2025
Also on
5 Mar 2026
Online
Relevant to
England, Wales,

Benefits overview for debt and money advisers

This two-morning course provides an overview of the benefits system and examines how the system fits together. 
 

Event on
20 Mar 2025
Also on
19 Jun 2025, 23 Oct 2025, 12 Feb 2026
Online
Relevant to
Scotland,

Managed migration with QBC

People moved to universal credit from tax credits and legacy benefits may be unsure how their new universal credit award is worked out. Has the transitional element been calculated correctly? 
Event on
1 Apr 2025
Online
Relevant to
England, Wales,

Mental health and benefits

This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.
Event on
24 Apr 2025
Also on
11 Sep 2025, 22 Jan 2026
Online
Relevant to
Scotland,

Introduction to welfare rights

This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system. 

Event on
22 Apr 2025
Also on
30 Sep 2025, 13 Jan 2026
Online
Relevant to
England, Wales,

Introduction to welfare benefits

This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants. 
Event on
29 Apr 2025
Also on
5 Aug 2025, 26 Nov 2025