Courses
Appeals to the upper tribunal
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Adviser skills - Representing at the First-Tier Tribunal
This two day face-to-face training course gives a basic grounding in representing clients at the First-tier Tribunal.
Benefits overview for debt and money advisers
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Social security law update
Social security law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly.
Adviser skills - Understanding social security law and finding it online
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Social security law update
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.