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Specialised staff members are a key part of some school's communication strategy, and can be particularly good at keeping in touch with families who can be harder to reach. Wallace High School in Stirling and The Rainbow Family Centre in Inverclyde have experience of building relationships and trust through face to face engagement.

Making sure that events can be fun and inclusive.

Offering cost reducing support for families can only make a difference if they know that it exists and feel comfortable accessing it. These case studies offer insights into how different schools share information with pupils, parents and carers about support, in a non stigmatising way.

How schools have been building relationships and keeping in touch with parents and carers.

This year, we're continuing to expand our programme of online and in-person training courses to help ensure that advisers can help low-income families access financial support.

Learners at Trinity High School have been working with teaching staff to identify costs and create a costs calendar. The calendar will help all members of the school community see where costs arise, what support is offered, and widen participation for all learners.

At St Paul's RC Academy, Dundee, equity and reducing the cost of the school day have been priorities in recent years.

Coatbridge High School has worked hard to ensure that learners are included in all their cost of the school day decisions.

Speaking to the whole school community about costs and money problems to come up with a plan.

CPAG's experience in the welfare rights field is unrivalled and this is reflected in the quality of our trainers.

This case study looks at how schools have found ways to subside trips so that everyone can attend.