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Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Event on
5 Mar 2026
Attendance allowance - an introduction
Attendance allowance (AA) is the main disability benefit for people who have reached pension age.
Work capability assessment - exceptional opportunities
The work capability assessment (WCA) test dominates employment support allowance (ESA) and universal credit (UC) in relation to sick claimants.
Understanding decisions, revisions and supersessions
The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.