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Income maximisation for older people

Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.

Tell us about your experience of moving to universal credit

We are keen to speak to anyone who has received a notice from the Department for Work and Pensions informing them that they need to claim universal credit.

Mike's story

Long-time CPAG supporter, Mike Styles, shares why he's decided to remember the charity in his will.

Ruth's story

CPAG’s Honorary President, Baroness Lister of Burtersett, on why she is remembering CPAG in her will

Gaynor's story

Former Vice Chair Gaynor Humphreys shares why she has decided to remember CPAG in her will.

Benefit essentials with Disability Rights UK and CPAG

Designed for those new to benefits advice work, this two-morning online course provides an essential introduction to the benefits system.

Help us imagine a better future

4.2 million children are growing up in poverty in the UK. They are isolated and excluded.

Attendance allowance - an introduction

Attendance allowance (AA) is the main disability benefit for people who have reached pension age.

Work capability assessment - exceptional opportunities

The work capability assessment (WCA) test dominates employment support allowance (ESA) and universal credit (UC) in relation to sick claimants.

Understanding decisions, revisions and supersessions

The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.

Universal credit

This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.

Challenging personal independence payment decisions

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants.