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Personal independence payment - claims to decisions
Personal independence payment (PIP) is a disability welfare benefit run by the Department for Work and Pensions. It is aimed at those starting a PIP claim aged between 16 to pension age.
Mental health and benefits
This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits and avoid some of the pitfalls of the system.
Event on
17 Sep 2025
Disability living allowance for children
Disability living allowance (DLA) is the main way of meeting the additional needs of many children, yet it is under-claimed and can be hard to understand.
Overpayments of benefit
Benefit may be overpaid for many reasons and recovery often leaves people in hardship.
Pension-age claimants – income maximisation
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.
Event on
15 Sep 2025
Also on
26 Jan 2026
Benefits for EEA nationals - advanced
This advanced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments.
Event on
25 Nov 2025
Universal credit update and tactics
Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to date with the latest developments.
Event on
28 Jan 2026
Students and benefits - eligibility
Many advisers work with students in both further and higher education. This standard level course explains the different benefits that further and higher education students can claim, in particular universal credit.
Event on
3 Feb 2026
Benefits for non-EEA nationals
This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits. The course takes a step-by-step approach and looks in-depth at how the rules apply to different scenarios.
Event on
11 Nov 2025
How to unlock your training potential
This interactive and practical course is designed to increase your skills and confidence if you are new to training, and provide an update on best practice if you are a more experienced trainer.
Event on
24 Sep 2025
Judicial review
Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear understanding of its potential use and helps them to develop their skills in challenging unlawful decision-making.
Event on
24 Jun 2025
Also on
2 Dec 2025