Courses

Displaying 21 - 30 of 37
Online
Relevant to
all of the UK

Universal credit - work capability case law and best practice

This course looks in detail at some of the more difficult advice topics around the work capability assessment (WCA). Aimed at advisers with a good background knowledge of the WCA rules, the course focuses on the ‘substantial risk’ criteria and how to apply them to clients who do not fit into point-scoring categories. The course also looks at how to optimise WCA challenges at the revision and appeal stages by taking a technical approach, based on identifying the relevant regulations and supporting case law.
Event on
1 Jul 2025
Also on
8 Dec 2025, 16 Mar 2026
Online
Relevant to
England, Wales,

Universal credit - students

This one-morning course gives a practical overview of the universal credit rules for further and higher education students. 
Event on
3 Jul 2025
Also on
24 Nov 2025, 10 Mar 2026
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
19 Aug 2025
Also on
9 Dec 2025, 3 Mar 2026
Online
Relevant to
Scotland,

Universal credit - an introduction

Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.

Event on
3 Sep 2025
Also on
31 Mar 2026
Online
Relevant to
all of the UK

Universal credit - overpayments and deductions

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
8 Sep 2025
Also on
26 Feb 2026
Online
Relevant to
England, Wales,

Universal credit - housing costs

This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.
Event on
23 Sep 2025
Online
Relevant to
Scotland,

Universal credit and students

This course explains in detail which students can claim universal credit and how student funding affects the amount they get.

Event on
28 Oct 2025
Online
Relevant to
Scotland,

Universal credit update and tactics

Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to date with the latest developments.
Event on
28 Jan 2026
Online
Relevant to
Scotland,

Students and benefits - eligibility

Many advisers work with students in both further and higher education. This standard level course explains the different benefits that further and higher education students can claim, in particular universal credit. 
Event on
3 Feb 2026
Online
Relevant to
Scotland,

Universal credit - housing costs

Universal credit (UC) claimants often have difficulties getting the housing costs element included in their claim and having the right amount paid on time.

Event on
10 Mar 2026