Courses

Displaying 11 - 20 of 41
Online
Relevant to
all of the UK

Universal credit - transitional protection

This half-day course looks at the transitional protection available to claimants on migration from legacy benefits to universal credit (UC). It focuses on the protection available for claimants getting income-related ESA, the benefit that will be the subject of most remaining migration activity during 2025
Event on
1 Jul 2025
Also on
24 Nov 2025, 19 Mar 2026
Online
Relevant to
all of the UK

Universal credit - work capability case law and best practice

This course looks in detail at some of the more difficult advice topics around the work capability assessment (WCA). Aimed at advisers with a good background knowledge of the WCA rules, the course focuses on the ‘substantial risk’ criteria and how to apply them to clients who do not fit into point-scoring categories. The course also looks at how to optimise WCA challenges at the revision and appeal stages by taking a technical approach, based on identifying the relevant regulations and supporting case law.
Event on
1 Jul 2025
Also on
8 Dec 2025, 16 Mar 2026
Online
Relevant to
Scotland,

Adult disability payment - an introduction

Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability.

Event on
18 Aug 2025
Also on
9 Mar 2026
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
19 Aug 2025
Also on
9 Dec 2025, 3 Mar 2026
Online
Relevant to
Scotland,

Claimants and custody

A period spent in prison – on remand or serving a sentence – can have far-reaching consequences for social security benefit entitlement, both for the person in prison and for their family.

Event on
21 Aug 2025
Online
Relevant to
Scotland,

Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?

Event on
26 Aug 2025
Also on
3 Dec 2025
Online
Relevant to
Scotland,

Universal credit - an introduction

Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.

Event on
3 Sep 2025
Also on
31 Mar 2026
Online
Relevant to
all of the UK

Universal credit - overpayments and deductions

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
8 Sep 2025
Also on
26 Feb 2026
Online
Relevant to
Scotland,

Appeals to the Upper Tribunal

This course is essential for welfare rights advisers in Scotland who want to challenge decisions of the First-tier Tribunal effectively.

Event on
9 Sep 2025
Online
Relevant to
Scotland,

Pension-age claimants – income maximisation

Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income. 
Event on
15 Sep 2025
Also on
26 Jan 2026