Courses
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Social security law update
Social security law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly.
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Webinar - Benefit revisions: second time lucky
In this webinar, CPAG’s experts will take an in-depth look at revisions and the strategies advisers can use to ensure claimants receive their full entitlement when an incorrect decisions is m
Managed migration with QBC
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Students and benefits - the basics
This course provides a basic overview of social security benefits, and which further and higher education students in Scotland might be able to claim them.
Universal credit - claimant commitment and sanctions
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.