Courses

People moved to universal credit from tax credits and legacy benefits may be unsure how their new universal credit award is worked out. Has the transitional element been calculated correctly? 

Most universal credit (UC) claimants have work-related requirements set out in a document called their claimant commitment. When a claimant doesn’t keep up with these requirements, they can see their UC stopped or reduced through a sanction. This essential one-morning course delivers an overview of the rules and includes practical tips for advisers looking to increase their confidence and effectiveness in this area.  

This online training course gives a comprehensive overview of steps in the UC disputes process, from mandatory reconsideration through to appeal. 

This course aims to equip you with the practical knowledge you need to help your clients navigate the migration to universal credit.

This essential three-morning training course offers benefit advisers a comprehensive overview of UC, looking at eligibility rules, how to calculate entitlement, and the practicalities of making and maintaining a claim. 

This course focuses on the transitional issues for claimants who are moving from employment and support allowance (ESA) to universal credit (UC). It is expected that all remaining claimants in Scotland will be moved to UC under the managed migration process during 2025.

This one-morning course gives a practical overview of the universal credit rules for further and higher education students.