Universal credit - an introduction
Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.
Event on
3 Sep 2025
Also on
31 Mar 2026
Courses
Displaying 11 - 20 of 95
Universal credit - overpayments and deductions
This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
8 Sep 2025
Also on
26 Feb 2026
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Event on
8 Sep 2025
Also on
17 Nov 2025, 9 Feb 2026
Appeals to the Upper Tribunal
This course is essential for welfare rights advisers in Scotland who want to challenge decisions of the First-tier Tribunal effectively.
Event on
9 Sep 2025
Universal credit - managed migration
This course focuses on the transitional issues for claimants who are moving from employment and support allowance (ESA) to universal credit (UC). It is expected that all remaining claimants in Scotland will be moved to UC under the managed migration process during 2025.
Event on
11 Sep 2025
Mental health and benefits
This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.
Event on
11 Sep 2025
Also on
22 Jan 2026
Pension age claimants - attendance allowance
Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people.
This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.
Event on
16 Sep 2025
Also on
3 Feb 2026
Pension-age claimants – income maximisation
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.
Event on
15 Sep 2025
Also on
26 Jan 2026
Benefits for non-benefit advisers
This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.
Event on
16 Sep 2025
Also on
27 Jan 2026
Universal credit - managed migration
This course aims to equip you with the practical knowledge you need to help your clients navigate the migration to universal credit.
Event on
17 Sep 2025