Courses

Displaying 1 - 10 of 10
Online
Relevant to
all of the UK

Universal credit - work capability case law and best practice

This course looks in detail at some of the more difficult advice topics around the work capability assessment (WCA). Aimed at advisers with a good background knowledge of the WCA rules, the course focuses on the ‘substantial risk’ criteria and how to apply them to clients who do not fit into point-scoring categories. The course also looks at how to optimise WCA challenges at the revision and appeal stages by taking a technical approach, based on identifying the relevant regulations and supporting case law.
Event on
1 Jul 2025
Also on
8 Dec 2025, 16 Mar 2026
Online
Relevant to
England, Wales,

Introduction to welfare benefits

This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants. 
Event on
5 Aug 2025
Also on
26 Nov 2025
Online
Relevant to
Scotland,

Claimants and custody

A period spent in prison – on remand or serving a sentence – can have far-reaching consequences for social security benefit entitlement, both for the person in prison and for their family.

Event on
21 Aug 2025
Online
Relevant to
England, Wales,

Benefits for non-benefit advisers

This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.
Event on
16 Sep 2025
Also on
27 Jan 2026
Online
Relevant to
Scotland,

Introduction to welfare rights

This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system. 

Event on
30 Sep 2025
Also on
13 Jan 2026
Online
Relevant to
England, Wales,

Benefits overview

This two-morning course provides an overview of the benefits system and examines how the system fits together. 
 

Event on
16 Oct 2025
Also on
12 Feb 2026
Online
Relevant to
Scotland,

Limited capability for work in universal credit

This course looks at how limited capability for work rules affect universal credit (UC). The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as well as the amount of money they get.
Event on
13 Nov 2025
Also on
26 Feb 2026
Online
Relevant to
Scotland,

Benefit basics in Scotland

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.

Event on
1 Dec 2025
Also on
17 Mar 2026