Courses
Universal credit
This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Adviser skills - Representing at the First-Tier Tribunal
This two day face-to-face training course gives a basic grounding in representing clients at the First-tier Tribunal.
Benefits overview for debt and money advisers
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Adviser skills - Understanding social security law and finding it online
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Managed migration with QBC
Mental health and benefits
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.