Adviser skills - writing benefit challenges
Build your skills with this practical course on effective drafting for benefit casework.
Event on
18 Jun 2025
Also on
7 Oct 2025
Courses
Displaying 21 - 30 of 51
Personal independence payment - disputes & appeals
This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right.
Event on
26 Jun 2025
Also on
20 Oct 2025, 4 Mar 2026
Universal credit - students
This one-morning course gives a practical overview of the universal credit rules for further and higher education students.
Event on
3 Jul 2025
Also on
24 Nov 2025, 10 Mar 2026
Carers' benefits
This practical one-morning course will give advisers more confidence about the different forms of support for carers in the benefits system. With a focus on carers’ allowance and the carer element of universal credit, the course explains which claimants can get these, how much they are worth, and how the two interact. The course also looks at carer premiums and additions in other benefits.
Event on
7 Jul 2025
Also on
5 Feb 2026
Personal independence payment - sensory impairment
This one-day standard level online course looks at tackling the challenges claiming Personal Independence Payment presents for people who are Deaf*, have a hearing impairment, a visual impairment or both.
Event on
8 Jul 2025
Also on
9 Dec 2025
Adviser skills - Using medical evidence in benefit appeals
This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals.
Event on
9 Jul 2025
Also on
12 Nov 2025, 11 Mar 2026
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Event on
19 Aug 2025
Also on
9 Dec 2025, 3 Mar 2026
Changing decisions - Scottish benefits
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?
Event on
26 Aug 2025
Also on
3 Dec 2025
Universal credit - overpayments and deductions
This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
8 Sep 2025
Also on
26 Feb 2026
Pension-age claimants – income maximisation
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.
Event on
15 Sep 2025
Also on
26 Jan 2026