Courses

Displaying 1 - 10 of 20
Online
Relevant to
all of the UK

Universal credit - work capability case law and best practice

This course looks in detail at some of the more difficult advice topics around the work capability assessment (WCA). Aimed at advisers with a good background knowledge of the WCA rules, the course focuses on the ‘substantial risk’ criteria and how to apply them to clients who do not fit into point-scoring categories. The course also looks at how to optimise WCA challenges at the revision and appeal stages by taking a technical approach, based on identifying the relevant regulations and supporting case law.
Event on
1 Jul 2025 (booking closed)
Also on
8 Dec 2025, 16 Mar 2026
Online
Relevant to
England, Wales,

Appeals to the upper tribunal

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.

Event on
2 Jul 2025 (booking closed)
Also on
4 Nov 2025, 18 Mar 2026
Online
Relevant to
England, Wales,

Universal credit - students

This one-morning course gives a practical overview of the universal credit rules for further and higher education students. 
Event on
3 Jul 2025 (fully booked)
Also on
24 Nov 2025, 10 Mar 2026
Online
Relevant to
England, Wales,

Adviser skills - Using medical evidence in benefit appeals

This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals. 

Event on
9 Jul 2025 (fully booked)
Also on
12 Nov 2025, 11 Mar 2026
Online
Relevant to
Scotland,

Adult disability payment - an introduction

Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability.

Event on
18 Aug 2025
Also on
9 Mar 2026
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
19 Aug 2025
Also on
9 Dec 2025, 3 Mar 2026
Online
Relevant to
Scotland,

Universal credit - an introduction

Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.

Event on
3 Sep 2025
Also on
31 Mar 2026
Online
Relevant to
England, Wales,

Social security law update

Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential course looks at the most important changes in benefit and tax credits law from the previous six months.
Event on
16 Oct 2025
Also on
25 Mar 2026
Online
Relevant to
England, Wales,

Personal independence payment - disputes & appeals

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right. 
Event on
20 Oct 2025
Also on
4 Mar 2026
Online
Relevant to
Scotland,

Transferring to Scottish disability benefits

A system of Scottish disability benefits is replacing personal independence payment (PIP), disability living allowance (DLA) and attendance allowance (AA) for people living in Scotland.

Event on
21 Oct 2025
Also on
24 Mar 2026