Courses

Displaying 21 - 30 of 36
Online
Relevant to
England, Wales,

Carers' benefits

This practical one-morning course is aimed at advisers who want to know more about the benefits available to carers. If you want to deliver better benefit checks, want to help clients avoid unforeseen consequences of claiming carer’s allowance, and want to be ready for advice queries about backdating or overpayments, this course is for you.
Event on
7 Jul 2025
Also on
5 Feb 2026
Online
Relevant to
England, Wales,

Children - disability living allowance

Disability living allowance (DLA) is an important way for families to meet the additional needs of ill or disabled children. This practical half-day course explains the eligibility rules and considers how to complete an application to get the best outcome for the child.
Event on
9 Jul 2025
Also on
10 Oct 2025, 23 Feb 2026
Online
Relevant to
England, Wales,

Adviser skills - Using medical evidence in benefit appeals

This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals. 

Event on
9 Jul 2025
Also on
12 Nov 2025, 11 Mar 2026
Online
Relevant to
Scotland,

Adult disability payment - an introduction

Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability.

Event on
18 Aug 2025
Also on
9 Mar 2026
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
19 Aug 2025
Also on
9 Dec 2025, 3 Mar 2026
Online
Relevant to
Scotland,

Universal credit - an introduction

Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.

Event on
3 Sep 2025
Also on
31 Mar 2026
Online
Relevant to
all of the UK

Universal credit - overpayments and deductions

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
8 Sep 2025
Also on
26 Feb 2026
Online
Relevant to
England, Wales,

Pension age claimants - attendance allowance

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.
Event on
16 Sep 2025
Also on
3 Feb 2026
Online
Relevant to
England, Wales,

Social security law update

Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential course looks at the most important changes in benefit and tax credits law from the previous six months.
Event on
16 Oct 2025
Also on
25 Mar 2026
Online
Relevant to
Scotland,

Transferring to Scottish disability benefits

A system of Scottish disability benefits is replacing personal independence payment (PIP), disability living allowance (DLA) and attendance allowance (AA) for people living in Scotland.

Event on
21 Oct 2025
Also on
24 Mar 2026