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Pension-age claimants – income maximisation
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to change a decision.
Benefits for non-EEA nationals
Limited capability for work in universal credit
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Understanding revisions and supersessions
Benefit basics in Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.
Appeals to the Upper Tribunal
This course is essential for welfare rights advisers in Scotland who want to challenge decisions of the First-tier Tribunal effectively.