Managed migration: the transitional element of UC
This course, aimed at advisers familiar with the main managed migration rules, focuses on how to calculate the transitional element, including how the amount changes over time.
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Carer support payment
Carer support payment is a new Scottish benefit which has replaced carer’s allowance in Scotland.
Event on
12 Mar 2026
Universal credit
This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.
Benefits for EEA nationals
The law affecting the entitlements of EEA nationals continues to evolve and, to most effectively assist EEA nationals, it is vital that advisers keep up to date. This standard level course offers a step-by-step approach to enable advisers to ask the key questions and gather the information most useful when assisting EEA nationals to obtain their benefit entitlements.
Event on
10 Jun 2025
Also on
4 Nov 2025, 25 Feb 2026
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Event on
5 Mar 2026
Appeals to the upper tribunal
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.
Event on
2 Jul 2025
Also on
4 Nov 2025, 18 Mar 2026
Benefits for non-EEA nationals
This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits.
Event on
20 May 2025
Also on
21 Oct 2025, 11 Feb 2026
Social security law update
Social security law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly.
Event on
30 Oct 2025
Also on
19 Mar 2026
Adviser skills - Using medical evidence in benefit appeals
This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals.
Event on
9 Jul 2025
Also on
12 Nov 2025, 11 Mar 2026
Personal independence payment - sensory impairment
This one-day standard level online course looks at tackling the challenges claiming Personal Independence Payment presents for people who are Deaf*, have a hearing impairment, a visual impairment or both.
Event on
8 Jul 2025
Also on
9 Dec 2025
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Event on
26 Mar 2026
Social security law update
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential course looks at the most important changes in benefit and tax credits law from the previous six months.
Event on
16 Oct 2025
Also on
25 Mar 2026