Benefits overview
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Event on
19 Jun 2025
Also on
16 Oct 2025, 12 Feb 2026
Courses
Displaying 1 - 10 of 18
Benefit basics in Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.
Event on
24 Jun 2025
Also on
1 Dec 2025, 17 Mar 2026
Personal independence payment - disputes & appeals
This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right.
Event on
26 Jun 2025
Also on
20 Oct 2025, 4 Mar 2026
Universal credit - students
This one-morning course gives a practical overview of the universal credit rules for further and higher education students.
Event on
3 Jul 2025
Also on
24 Nov 2025, 10 Mar 2026
Personal independence payment - sensory impairment
This one-day standard level online course looks at tackling the challenges claiming Personal Independence Payment presents for people who are Deaf*, have a hearing impairment, a visual impairment or both.
Event on
8 Jul 2025
Also on
9 Dec 2025
Adviser skills - Using medical evidence in benefit appeals
This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals.
Event on
9 Jul 2025
Also on
12 Nov 2025, 11 Mar 2026
Introduction to welfare benefits
This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants.
Event on
5 Aug 2025
Also on
26 Nov 2025
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Event on
8 Sep 2025
Also on
17 Nov 2025, 9 Feb 2026
Mental health and benefits
This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.
Event on
11 Sep 2025
Also on
22 Jan 2026
Benefits for non-benefit advisers
This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.
Event on
16 Sep 2025
Also on
27 Jan 2026