Universal credit
This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.
Event on
17 Mar 2025
Courses
Displaying 1 - 10 of 27
Benefits overview for debt and money advisers
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Event on
20 Mar 2025
Also on
19 Jun 2025, 23 Oct 2025, 12 Feb 2026
Mental health and benefits
This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.
Event on
24 Apr 2025
Also on
11 Sep 2025, 22 Jan 2026
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Event on
22 Apr 2025
Also on
30 Sep 2025, 13 Jan 2026
Introduction to welfare benefits
This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants.
Event on
29 Apr 2025
Also on
5 Aug 2025, 26 Nov 2025
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Event on
12 May 2025
Also on
8 Sep 2025, 17 Nov 2025, 9 Feb 2026
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Event on
12 May 2025
Also on
28 Aug 2025, 11 Feb 2026
Pension age claimants - Income maximisation
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.
Event on
14 May 2025
Also on
22 Sep 2025, 19 Jan 2026
Benefits for non-benefit advisers
This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.
Event on
20 May 2025
Also on
16 Sep 2025, 27 Jan 2026
Benefits for non-EEA nationals
This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits.
Event on
20 May 2025
Also on
21 Oct 2025, 11 Feb 2026