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'Complex needs' status for UC claimants (online)

This full-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how you can ensure the DWP recognises ‘Complex Needs’ status. The course covers:
Experienced

Appeals to the upper tribunal (online)

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an understanding of what is an error of law, and practice in finding errors of law in the First-tier Tribunal statement of reasons. The course covers:
Experienced Legal Mandatory reconsideration and appeals

Appeals to the Upper Tribunal (Scotland) ONLINE

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an understanding of what is an error of law, and practice in finding errors of law in the First-tier Tribunal statement of reasons. The course covers:
Experienced Training in Scotland

Benefits for EEA Nationals - advanced (online)

This experienced level course looks in detail at the social security rights of EEA nationals in the UK.  It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments. The course covers:
Benefits for people from abroad Experienced

Benefits for EEA nationals - advanced (Scotland) ONLINE

This experienced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments. The course covers:
Experienced Training in Scotland

Best practice in completing the PIP questionnaire (face-to-face)

This one-day face-to-face course summarises how the PIP claim process or ‘journey’ works and the importance of the PIP2 questionnaire. It looks at what makes a good PIP claim, and also at the limitations of the PIP2 questionnaire. We look how it can be optimised using the regulations, guidance and case law. The course covers:
Experienced

Best practice in completing the PIP questionnaire (online)

This one-day course, held over two consecutive mornings, summarises how the PIP claim process or ‘journey’ works and the importance of the PIP2 questionnaire. It looks at what makes a good PIP claim, and also at the limitations of the PIP2 questionnaire. We look how it can be optimised using the regulations, guidance and case law. The course covers:
Experienced

Challenging decisions - Understanding decisions, revisions and supersessions (online)

If you are an adviser who faces barriers to overcoming problems with universal credit or other benefit decisions, this course gives you the essential knowledge you need to understand the decision making procedures and rules. To successfully challenge a benefits decision understanding where it fits within this decision making machinery can make all the difference to questions such as:
Experienced Legal

Judicial review (online)

Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear understanding of its potential use and helps them to develop their skills in challenging unlawful decision-making.
Experienced Legal

Social security law update (online)

Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential two-morning course looks at the most important changes in benefit and tax credits law from the previous six months. The course covers:
Experienced