Courses

Displaying 1 - 9 of 9
Online
Relevant to
England, Wales,

Benefits overview for debt and money advisers

This two-morning course provides an overview of the benefits system and examines how the system fits together. 
 

Event on
20 Mar 2025
Also on
19 Jun 2025, 23 Oct 2025, 12 Feb 2026
Online
Relevant to
England, Wales,

Mental health and benefits

This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.
Event on
24 Apr 2025
Also on
11 Sep 2025, 22 Jan 2026
Online
Relevant to
England, Wales,

Introduction to welfare benefits

This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants. 
Event on
29 Apr 2025
Also on
5 Aug 2025, 26 Nov 2025
Online
Relevant to
England, Wales,

Benefits for non-benefit advisers

This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.
Event on
20 May 2025
Also on
16 Sep 2025, 27 Jan 2026
Online
Relevant to
England, Wales,

Personal independence payment - disputes & appeals

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right. 
Event on
26 Jun 2025
Also on
20 Oct 2025, 4 Mar 2026
Online
Relevant to
England, Wales,

Personal independence payment - sensory impairment

This one-day standard level online course looks at tackling the challenges claiming Personal Independence Payment presents for people who are Deaf*, have a hearing impairment, a visual impairment or both.
Event on
8 Jul 2025
Also on
9 Dec 2025
Online
Relevant to
England, Wales,

Adviser skills - Using medical evidence in benefit appeals

This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals. 

Event on
9 Jul 2025
Also on
12 Nov 2025, 11 Mar 2026