Courses

Displaying 1 - 10 of 22
Online
Relevant to
all of the UK

Universal credit - transitional protection

This half-day course looks at the transitional protection available to claimants on migration from legacy benefits to universal credit (UC). It focuses on the protection available for claimants getting income-related ESA, the benefit that will be the subject of most remaining migration activity during 2025
Event on
1 Jul 2025
Also on
24 Nov 2025, 19 Mar 2026
Online
Relevant to
all of the UK

Universal credit - work capability case law and best practice

This course looks in detail at some of the more difficult advice topics around the work capability assessment (WCA). Aimed at advisers with a good background knowledge of the WCA rules, the course focuses on the ‘substantial risk’ criteria and how to apply them to clients who do not fit into point-scoring categories. The course also looks at how to optimise WCA challenges at the revision and appeal stages by taking a technical approach, based on identifying the relevant regulations and supporting case law.
Event on
1 Jul 2025
Also on
8 Dec 2025, 16 Mar 2026
Online
Relevant to
England, Wales,

Appeals to the upper tribunal

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.

Event on
2 Jul 2025
Also on
4 Nov 2025, 18 Mar 2026
Online
Relevant to
England, Wales,

Universal credit - students

This one-morning course gives a practical overview of the universal credit rules for further and higher education students. 
Event on
3 Jul 2025
Also on
24 Nov 2025, 10 Mar 2026
Online
Relevant to
England, Wales,

Adviser skills - Using medical evidence in benefit appeals

This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals. 

Event on
9 Jul 2025 (fully booked)
Also on
12 Nov 2025, 11 Mar 2026
Online
Relevant to
England, Wales,

Introduction to welfare benefits

This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants. 
Event on
5 Aug 2025
Also on
26 Nov 2025
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
19 Aug 2025
Also on
9 Dec 2025, 3 Mar 2026
Online
Relevant to
Scotland,

Changing decisions - Scottish benefits

When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?

Event on
26 Aug 2025
Also on
3 Dec 2025