Courses
Adviser skills - Using medical evidence in benefit appeals
This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals.
Introduction to welfare benefits
Adult disability payment - an introduction
Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability.
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Changing decisions - Scottish benefits
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Adviser skills - Representing at the First-Tier Tribunal
This two day face-to-face training course gives a basic grounding in representing clients at the First-tier Tribunal.
Universal credit - an introduction
Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.