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Designed for those new to benefits advice work, this two-morning online course provides an essential introduction to the benefits system.

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently. 

The course covers:

The work capability assessment (WCA) test dominates employment support allowance (ESA) and universal credit (UC) in relation to sick claimants.

Many young people who have been ‘looked after’ by the local authority are affected by special social security rules.

Attendance allowance (AA) is the main disability benefit for people who have reached pension age.

The welfare benefits system is complicated and confusing, both to claimants and those whose resp

This course provides an introduction to benefits delivered by Social Security Scotland.

The requirement to have a right to reside for key benefits such as universal credit, remains a significant barrier preventing many EEA nationals accessing these benefits.

A period spent in prison – on remand or serving a sentence – can have far-reaching consequences for social security benefit entitlement, both for the person in prison and for their family.

Do you advise or support former members of the British armed services and their families?

Older people commonly do not claim all that they are entitled to.