Courses

This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits. 

This two-morning online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status. 

This course provides a comprehensive introduction to personal independence payment (PIP), the main adult disability benefit in England and Wales. 

This advanced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments.

This one-day standard level online course looks at tackling the challenges claiming Personal Independence Payment presents for people who are Deaf*, have a hearing impairment, a visual impairment or both.

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants.

The welfare benefits system is complicated and confusing, both to claimants and those whose responsibility it is to support them. Claimants are largely expected to know their rights, although it is clear that most do not. Thousands of millions of pounds are under claimed every year leading to severe hardship, including rent arrears and other indebtedness. The cost-of-living crisis has only made matters worse. It is therefore vital that new advisers become aware of what the benefits system has to offer.