Introduction to welfare benefits
The welfare benefits system is complicated and confusing, both to claimants and those whose resp
Courses
Displaying 21 - 24 of 24
Understanding decisions, revisions and supersessions
The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.
Universal credit
This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.
Work capability assessment - exceptional opportunities
The work capability assessment (WCA) test dominates employment support allowance (ESA) and universal credit (UC) in relation to sick claimants.