Courses

Displaying 21 - 30 of 52
Online
Relevant to
Scotland,

Representing at the First-Tier Tribunal

This practical course is essential for new representatives and advisers who want to be more confident in representing clients at social security appeal hearings at the First-tier Tribunal.

Event on
4 Jun 2025
Also on
3 Nov 2025, 8 Jan 2026
Online
Relevant to
all of the UK

Universal credit - complex needs status

This two-morning online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status. 
Event on
4 Jun 2025
Also on
10 Nov 2025, 9 Mar 2026
Online
Relevant to
England, Wales,

Benefits for EEA nationals

The law affecting the entitlements of EEA nationals continues to evolve and, to most effectively assist EEA nationals, it is vital that advisers keep up to date. This standard level course offers a step-by-step approach to enable advisers to ask the key questions and gather the information most useful when assisting EEA nationals to obtain their benefit entitlements. 
Event on
10 Jun 2025
Also on
4 Nov 2025, 25 Feb 2026
Online
Relevant to
England, Wales,

Universal credit - claims to decisions

This essential three-morning training course offers benefit advisers a comprehensive overview of UC, looking at eligibility rules, how to calculate entitlement, and the practicalities of making and maintaining a claim. 
Event on
9 Jun 2025
Also on
6 Oct 2025, 2 Feb 2026
Online
Relevant to
England, Wales,

Understanding revisions and supersessions

The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.
Event on
11 Jun 2025
Also on
14 Oct 2025, 25 Feb 2026
Online
Relevant to
Scotland,

Benefit basics in Scotland

You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.

Event on
24 Jun 2025
Also on
1 Dec 2025, 17 Mar 2026
Online
Relevant to
England, Wales,

Benefits for EEA nationals - advanced

This advanced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments.
Event on
24 Jun 2025
Also on
20 Nov 2025, 4 Mar 2026
Online
Relevant to
England, Wales,

Judicial review

Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear understanding of its potential use and helps them to develop their skills in challenging unlawful decision-making.
Event on
24 Jun 2025
Also on
2 Dec 2025
Online
Relevant to
England, Wales,

Personal independence payment - disputes & appeals

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right. 
Event on
26 Jun 2025
Also on
20 Oct 2025, 4 Mar 2026