Courses
Adult disability payment - an introduction
Adult disability payment (ADP) is a benefit for working-age adults in Scotland who have extra care needs or mobility difficulties because of a disability.
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Changing decisions - Scottish benefits
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Adviser skills - Representing at the First-Tier Tribunal
This two day face-to-face training course gives a basic grounding in representing clients at the First-tier Tribunal.
Universal credit - an introduction
Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.
Universal credit - overpayments and deductions
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.