Courses
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Social security law update
Social security law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly.
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Universal credit - claimant commitment and sanctions
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Students and benefits - an update
Make sure you know how recent benefit changes are likely to affect students.
Representing at the First-Tier Tribunal
This practical course is essential for new representatives and advisers who want to be more confident in representing clients at social security appeal hearings at the First-tier Tribunal.