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Universal credit - overpayments and deductions
Adviser skills - writing benefit challenges
Build your skills with this practical course on effective drafting for benefit casework.
Adviser skills - Using medical evidence in benefit appeals
This course looks at how to use medical evidence effectively, particularly in Personal Independence Payment, Disability Living Allowance and Universal Credit Appeals.
Appeals to the upper tribunal
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.
Personal independence payment - sensory impairment
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Benefits overview
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Representing at the First-Tier Tribunal
This practical course is essential for new representatives and advisers who want to be more confident in representing clients at social security appeal hearings at the First-tier Tribunal.
Changing decisions - Scottish benefits
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?
Benefit basics in Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.